Financial Counselling
Financial Counselling provides information and support to people experiencing financial problems.

A financial counsellor can:

  • make sure you are receiving all your income entitlements
  • help you work out a budget for your family income and expenditure
  • help you to prioritise your bills and debts
  • give you information about consumer protection and your legal obligations
  • help you make an informed decision about which option is the best one for you (such as reorganising your credit repayments, bankruptcy or court proceedings)
  • negotiate with creditors on your behalf, by phone, letter or in person
  • help you with budgeting both day-to-day expenditure and debt repayment

Financial Counselling is not a crisis service.

Is there a cost? No.

Financial Counselling is funded by the Commonwealth Financial Counselling Program through the Department of Families, Community Services and Indigenous Affairs, and the Community Support Levy (through Break Even).    

Financial Counselling is available statewide.

Please call 1800 243 232.