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Online Financial Counselling

Financial counsellors provide information, support and advocacy to assist people in financial difficulty.

A financial counsellor working with a client using online chatFree, confidential one-to-one discussion with a qualified Financial Counsellor is available here for Tasmanian residents.

Our counsellors are available between 9am and 5pm Monday to Friday, excluding public holidays.

Financial counsellors are not advisors but they can look at the options you have to manage your debts and they can make suggestions about actions you can take.

How the chat works

  • The chat window appears at the bottom right of this page.
  • You can start chatting without giving your name and we will respond to general questions that you might have.
  • If your situation is more involved, we will seek your consent to record some of your personal information.
  • If the service appears 'offline' or 'busy', you can leave a message and one of our counsellors will respond as soon as we can.

Watch the Community Service Announcement

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