West Coast Support Service

Part of our West Coast community

I felt so relieved that someone was able to help me through this mess … I feel so much lighter since we started.
am respected and treated professionally. I am worthwhile.
I don’t have the words … is thank you enough?
  • View of Zeehan township on a sunny day
  • A large family crosses a creek on a narrow wooden bridge
  • children

The West Coast support service is based in Zeehan outreaches to the townships of the region.

Services include: 

  • Outreach assistance to families with parenting;
  • Helping people to deal with problems and difficult situations;
  • Finding a service to help; and
  • Working with groups in communities across the West Coast

Service Hours: 9.00am – 5.00pm,   Monday to Friday

Rhiannon's story

My name is Rhiannon and I have two boys, Adam (10) and Chris (8). We moved to the West Coast a while back with my husband, Tony. We have moved around a lot and this was to be another fresh start for us. We have had a lot of “fresh starts.”

I was first helped by a service provided by Anglicare when my husband was taken away by the police. Tony has a lot of issues and life has been really difficult when he loses the plot and becomes violent. It has happened a lot and I am worn out.

When the West Coast Support Service started, I was referred to the worker. I felt comfortable because there were no big promises made and I knew that I was not expected to do cartwheels to keep being assisted. I guess I’m saying that I didn’t have to prove myself. I was nice to know that, after all this time, I was wasn’t the problem but there were problems I could deal with.

Tony doesn’t live with us anymore. He doesn’t live in the same town as us. There is a family violence order that stops him from being near us.

What do need now? I get lonely. I see my boys starting to act a bit like Tony. This worries me. I liked having a few drinks when my boys went to bed. My finances are in a mess. My possessions are scattered through my house. I felt stuck.

I like that my worker helps me plan. Sometimes it’s small stuff, sometimes it’s big stuff. I am sorting the physical stuff and my emotional stuff. When it becomes overwhelming, we go back to small stuff. I am supported. I am heard. I am reminded that things don’t have to be such a struggle and that I have choice, something I didn’t have before. Having a choice is a challenge too! It’s all about acting and not just reacting. What do I want my life to look like? It’s about finding the me in all of this. The me who is calm. The me who is good.


Cost to you 

Free service

Serving Regions 
West Coast

How to access West Coast Support Service

Referrer Types 
Referral process 

Just call and ask for the West Coast Support Service between 9 am – 5 pm,  Monday to Friday.



1800 243 232 (free from mobiles and landlines in Australia)