What do Jane and Tim have in common?

Jane Xu and Tim Bird are both disability support workers at Anglicare – and despite their different backgrounds, each has a passion to make a positive difference for others.

“I have the most fun when I know the person I am working with is having the most fun too,” explained Tim. “The most meaningful part of my job is assisting an individual to empower themselves to live the life they want to live”.

Across the state, the Anglicare team provides daily support for people with disability. This includes personal care, transport and support to participate in social activities and events, appointments and education.

Matching the people who use our services with support workers who can best support them is important. People need to feel comfortable with each other.

“Every person is unique so my role varies from day to day,” said Tim. “Some days I may be accompanying a young person to school or to a local club or team, whilst on other days we could just be hanging out at home working together to strengthen skills.”

“People who do this job need to be good listeners,” Tim said.

Disability support workers generally assist a number of people in any given week. Tim is a musician, so enjoys the flexibility of the role. “There are always shifts to pick up and new people to meet. I play music and now have a studio where I write. I’m a student at TAS Tafe [Cert III in Individual Support] and still have time for a social life,” he said.

Jane Xu in Launceston also enjoys the variety of the role and says the most important traits for disability support workers are respect, responsibility, patience, compassion and professionalism. “I enjoy having good interactions with people such as chatting, listening to their stories about their family, knitting and dancing. It’s great to see happy faces,” said Jane.

“I support people with showering, dressing, cooking, eating and cleaning and also take them out”.

Both Tim and Jane had other jobs before becoming support workers. Changing careers was a natural step for both of them.  They wanted to use their skills to support others’ quality of life. Many disability support workers come from diverse backgrounds including child care, hospitality, laboring and in Tim’s case, sound engineering.

Tim and Jane encourage others to consider a career in support work. Anglicare is an Employer of Choice, encouraging our team members to grow their skills and gain qualifications. We are currently recruiting disability support workers. Find out how to apply at Careers


Enquire online

Contact us

Please fill in this form and a representative of Anglicare will reply to your message within two working days. Be sure to provide your complete contact details so we can respond to you.
Click the button below to visit our contact page
Contact us
Or, phone us on

1800 243 232