Submission in response to ‘Review of Aurora Energy’s Pay As You Go’

Anglicare’s main concern is with the impact of APAYG policy and pricing decisions on low income households. This submission focuses on three aspects of the APAYG debate: disconnections, the extent to which APAYG is a genuine ‘product of choice’ and affordability. It is Anglicare’s assertion that, in relation to disadvantaged customers, Aurora does have ‘substantial market power’ in respect of APAYG and that the public interest does require those customers to receive protection from the risk of unreasonable price increases through regulation of pricing.