Our free financial counselling service

Anglicare makes it easy to get help and explore options when money challenges make life difficult.

Our financial counsellors provide a free, independent and confidential service. They can help you organise your budget, suggest ways to manage your debt, and refer you to other useful services.

Financial counsellors can also advise about consumer credit law, debt enforcement practices, bankruptcy, industry hardship policies and government concessions.

Call the Financial Helpline 1800 007 007

Assisting you to deal with debt and organise your finances

Our counsellors can provide information about:

  • Your options for dealing with debt
  • Negotiating with people you owe money to
  • Your rights and responsibilities as a consumer
  • Accessing your superannuation
  • Bankruptcy and its alternatives
  • Referral to legal services if needed
  • Money management and budgeting.

Financial counselling is a free service.

To find out more, please call the Financial Helpline on 1800 007 007.

Service Area

Our counsellors regularly visit the outer suburbs and rural communities in Tasmania and the Tasmanian prisons. Community-based organisations can request education sessions for their members about any finance related issue here.


The Financial Counselling Service is funded by the Australian Government Department of Social Services. Visit dss.gov.au for more information. This service is also supported by the Crown through the Department of Communities Tasmania.

Frequently asked questions

Anglicare is committed to providing you with important updates and access to information and assistance during the COVID-19 crisis.

  • Payday loans (Beware)

    Stop the debt trap

    Tasmania is experiencing the fastest growth of payday loans in the nation. But with a quarter of Tasmanians living in poverty, we are the people who can least afford them.

    Through a payday loan you can borrow up to $2000. This might seem like a quick fix if you’re short of cash but these loans can be a debt trap.

    Did you know that some companies such as Nimble and Wallet Wizard charge as much as 47% interest on these loans? The average interest charged on a credit card is 15%.

    You can read more about the harm associated with payday loans here.

  • No Interest Loans Scheme (NILS)

    No interest, No fees or charges, No credit checks, No worries

    NILS is a No Interest Loan Scheme which provides people on low incomes with access to safe, fair and affordable credit.

    The loan capital is provided interest-free by NAB and the State Government.

    A NILS loan may be provided for amounts from $300 up to $1,500 for the purchase of items such as:

    • Household essentials like fridges, washers and furniture
    • Education essentials like computers, textbooks and school uniforms
    • Medical and dental essentials like mobility equipment and dentures
    • Car care essentials like registration, tyres and repairs
    • Family violence support including removal costs and security equipment

    Find more information about the No Interest Loan Scheme here.

  • For more information

    For more information or COVID related questions, please contact the National Debt Helpline at 1800 007 007.

Enquire online

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