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Financial Counselling Service

Anglicare Tasmania provides a free financial counselling service throughout Tasmania which is independent, non-judgemental and confidential.

Our counsellors are qualified and professional.  They can help you organise your budget, suggest ways to manage any debt you have and refer you to other useful services. They can also advise on consumer credit law, debt enforcement practices, bankruptcy, industry hardship policies and government concessions.

Call the national debt helpline on 1800 007 007 and you will be transferred to a Financial Counsellor in Tasmania.

Call 1800 007 007 Download our Financial Counselling Brochure

How can our Financial Counsellors help you?

Help you create a personal budget

Are you worried about how you will cover the cost of living now or in the future? Our counsellors can assist you with one-to-one budget coaching.   This includes updating your current budget or helping you create a brand new one.

Help you with debt management and planning

If you have issues with paying your bills our counsellors can help you by:

  • explaining your options for dealing with your outstanding bills
  • negotiating with people you owe money to
  • explaining your rights and responsibilities as a consumer
  • helping you access your superannuation
  • giving you information about bankruptcy and its alternatives
  • refer you to legal services if needed.

What is financial counselling and what can it do for you?

What's Next?

1

Call the National Debt Helpline

To speak to one of our financial counsellors just ring the National Debt Helpline on 1800 007 007.

If you would prefer to chat to a counsellor online there is a live chat service on the website www.ndh.org.au

You can speak to someone on the phone number or chat Monday to Friday, 9.30am – 4.30pm

2

Referral to Anglicare Tasmania

The National Debt Helpline will pass on your details to one of our financial counsellors.

Our counsellor will then contact you to arrange your first meeting either in person or over the phone.

3

Meet with one of our Financial Counsellors

You can talk to one of our financial counsellors over the telephone weekdays between 9:30 am and 4:30 pm or meet with them at one of our state-wide offices.

State-wide office locations

South

We have offices located at:

Our counsellors also regularly visit the outer suburbs and rural communities in Tasmania and the Tasmanian prisons.

North

We have an office located at:

Our counsellors also regularly visit the outer suburbs and rural communities in Tasmania and the Tasmanian prisons.

North West

We have offices located at:

Our counsellors also regularly visit the outer suburbs and rural communities in Tasmania and the Tasmanian prisons.

Helpful tips and information

Our blog and news pages are full of helpful information. Here’s a collection that might be of interest to you.

Latest Stories

View all stories
person sitting at laptop with a calculator, paper in hand and wallet sitting on table with credit cards out

Increase in the number of people seeking help from the National Debt Helpline: Financial Counselling Australia

There’s been a significant increase in the number of people reaching out to the National Debt Helpline (NDH) over the past year, including in Tasmania, where the NDH is operated by Anglicare Tasmania. Read full story media release

Stretched Too Far: Children and families surviving the cost of living crisis in Tasmania

Anglicare is calling for more help for Tasmanian families trying to shield their children from the effects of financial hardship. Read full story Anglicare Australia logo

Australians on lower incomes face higher living costs, says Anglicare Australia

Anglicare Australia released a new report, The Poverty Premium, today. It shows that Australians on low incomes face higher living costs. Read full story

Latest Blogs

View all blogs
Help to reduce your energy bill - A hand displayed holding money on an orange background with a heart behind the hand

Reducing your energy bill

Financial counsellors from Anglicare Tasmania can support you to manage and potentially reduce your electricity bill. Read full story A calculator sitting on atable next to a lightbulb and a small timber model of a house.

How can I manage my winter power bill?

An Anglicare financial counsellor can provide you with support if you are worried about how your winter power bill will impact your household budget. Read full story Getting ready to prepare tax return. A jar of money sits on a table next to a calculator.

Preparing your tax return

Filling out a tax return can be time-consuming and complicated. It’s important to keep your tax affairs up to date.  Anglicare’s Financial Counsellors do not provide tax advice, but they can help you fill out your forms. Read full story

Funding

The Financial Counselling Service is funded by the Australian Government Department of Social Services. Visit dss.gov.au for more information. This service is also supported by the Tasmanian Government through the Department of Premier and Cabinet.

supported by Tasmanian government

Enquire onlineContact us

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Or, phone us on

1800 243 232
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