< Back

Financial Counselling Service

Anglicare provides FREE, independent, non-judgemental and confidential financial counselling throughout Tasmania.

Our counsellors are qualified and professional.  They can help you organise your budget, suggest ways to manage any debt you have and refer you to other useful services. They can also advise on consumer credit law, debt enforcement practices, bankruptcy, industry hardship policies and government concessions.

Call the national helpline on 1800 007 007 and you will be transferred to a Financial Counsellor in Tasmania.

Call 1800 007 007 Download our Financial Counselling Brochure

How can our Financial Counsellors help you?

Help you create a personal budget

Are you worried about how you will cover the cost of living now or in the future? Our counsellors can assist you with one-to-one budget coaching.   This includes updating your current budget or helping you create a brand new one.

Help you with debt management and planning

If you have  issues with paying your bills our counsellors can help you by:

  • explaining your options for dealing with your outstanding bills
  • negotiating with people you owe money to
  • explaining your rights and responsibilities as a consumer
  • helping you access your superannuation
  • giving you information about bankruptcy and its alternatives
  • refer you to legal services if needed.

What is financial counselling and what can it do for you?

What's Next?

1

Call the National Helpline

To speak to one of our financial counsellors just ring the National Helpline on 1800 007 007.

If you would prefer to chat to a counsellor online there is a live chat service on the national debt website www.ndh.org.au

You can speak to someone on the phone number or chat Monday to Friday, 9.30am – 4.30pm

2

Referral to Anglicare Tasmania

The National Helpline will pass on your details to one of our financial counsellors.

Our counsellor will then contact you to arrange your first meeting either in person or over the phone.

3

Meet with one of our Financial Counsellors

You can talk to one of our financial counsellors over the telephone weekdays between 9:30 am and 4:30 pm or meet with them at one of our state-wide offices.

State-wide office locations

South

We have offices located at:

Our counsellors also regularly visit the outer suburbs and rural communities in Tasmania and the Tasmanian prisons.

North

We have an office located at:

Our counsellors also regularly visit the outer suburbs and rural communities in Tasmania and the Tasmanian prisons.

North West

We have offices located at:

Our counsellors also regularly visit the outer suburbs and rural communities in Tasmania and the Tasmanian prisons.

Helpful tips and information

Our blog and news pages are full of helpful information. Here’s a collection that might be of interest to you.

Latest Stories

View all stories

Balance your budget for free, with Anglicare

Anglicare operates the National Debt Helpline in Tasmania. It's a free service for Tasmanians, operated by Tasmanians. Read full story Woman sitting in front of a laptop holding a lit up lightbulb in her hand.

Did you know that you have a choice of electricity retailers in Tasmania now?

Aurora Energy was the only electricity retailer servicing homes in Tasmania until February 2019 when 1st Energy was permitted to enter the local market. Read full story

Financial literacy sessions equip students for success

Youth2Independence students living at Trinity Hill in North Hobart are learning the art of money management from Anglicare’s team of financial counsellors. Read full story

Latest Blogs

View all blogs

How can I manage my winter power bill?

An Anglicare financial counsellor can provide you with support if you are worried about how your winter power bill will impact your household budget. Read full story A cardboard cut-out of a family holding hands outside their home surrounded by trees and butterflies while everything is built upon a water pipe with a singular drop of water falling from the pipe.

Is your household water-wise?

TasWater’s recent announcement of a 3.5 per cent price rise each year for the next four years has added another cost-of-living pressure for Tasmanians. Follow these simple tips to reduce your overall water usage. Read full story Getting ready to prepare tax return. A jar of money sits on a table next to a calculator.

Preparing your tax return

Filling out a tax return can be time-consuming and complicated. It’s important to keep your tax affairs up to date.  Anglicare’s Financial Counsellors do not provide tax advice, but they can help you fill out your forms. Read full story

Funding

The Financial Counselling Service is funded by the Australian Government Department of Social Services. Visit dss.gov.au for more information. This service is also supported by the Tasmanian Government through the Department of Premier and Cabinet.

Enquire online

Contact us

Please fill in this form and a representative of Anglicare will reply to your message within two working days. Be sure to provide your complete contact details so we can respond to you.
Click the button below to visit our contact page
Contact us
Or, phone us on

1800 243 232
© 2023 Anglicare Tasmania Inc. All Rights Reserved interpreter icon