Trips Not Made Project

This project wants to help make public transport fair and inclusive for all people in Tasmania.

We have a particular focus on communities in outer urban areas and rural towns and young people with:

  • disabilities
  • mental health needs
  • chronic illness
  • autism and/or neurodiversity

Tasmania’s main type of public transport is the bus.

About the project

  • Project aims

    The project aims to:

    • show where problems exist in the public transport system
    • show the impacts of poor or no access to public transport on young people and communities (we call this transport disadvantage)
    • collect ideas and priorities for future transport solutions
    • start a plan for change to help reduce transport disadvantage and make it fairer for all.


    The project is for two years, starting late 2021.

    Dr Lisa Stafford, from the Social Action Research Centre (SARC) Anglicare Tasmania & the University of Tasmania (UTAS), is the lead researcher.

    The project is funded by Anglicare Tasmania.

  • Research Advisory Group

    The project will have an advisory group to guide the research.

    This advisory group helps with:

    • feedback on research activities
    • sharing ideas on the best ways to get people involved
    • promoting research events
    • ideas for sharing findings.


    Who will be involved?

    • Lead researcher Lisa Stafford
    • SARC Coordinator Ellen Nicholson
    • 2-4 young people
    • People from different organisations and professions like planning and engineering in transport


    When and where do we meet?

    • Meetings via Zoom
    • 4 meetings per year
  • Ethics

    The project has UTAS ethics research clearance – Project ID: 24779


    Making a complaint

    If you have a complaint to make about how this research is being conducted please contact Research and Integrity and Ethics Unit: Phone (03) 6226 6254.

    If you have a complaint to make about any other matter with this research, please contact: Bronwen Hayes on email:

  • Part 1 - Understanding the Public Transport System

    Starting December 2021

    This phase of the project will look at the current approach to public transport and how well access and inclusion is considered.

    This will involve various activities like:

    • a review of transport policies and the decisions made relating to disadvantage and equity
    • studying public transport hubs through walking interviews using universal design and whole of journey approach
    • talking to many people involved in public transport in Tasmania
    • finding examples to help bring about change.
  • Part 2 - Stories and ideas from young people and communities

    Starting May 2022

    We want to hear stories about the transport options faced by young people and communities living in outer urban areas and in rural towns.

    This includes the trips that aren’t being made, why they aren’t and what happens when there is no or limited access to transport. For example, what happens when you don’t get to go or miss out on school, work, sport, or meeting up with others.

    We also want to collect ideas from young people and communities on how to make public transport better and fairer in the future.

  • Project contact

    Dr Lisa Stafford can be contacted at email or phone 1800 243 232.

Project News - Get Involved

We want to know how to make public transport fairer, more accessible and inclusive for everyone living in north west or south east (and outer Hobart) Tasmania.

We are interested in your experiences and stories in using public transport, why it matters, and ideas to make public transport better.

You can help by getting involved in the project two ways:

Get involved - Come to a community chat Get involved - Have a one-on-one chat with Lisa

Come to a Community Chat

A community chat will:

  • be up to 20 people
  • be face to face – unless COVID restrictions
  • take two (2) hours
  • be facilitated by Lisa, the lead researcher,
  • have an artist there to draw the group ideas and actions being shared.

​What you share in the chats is up to you.

You can:

  • share ideas or stories in small or larger group conversation
  • write your ideas on anonymous sticky notes
  • make comments on butchers’ paper, or
  • draw ideas;

What is created during the chats will be copied and uploaded by the researcher. Assistant facilitators will also be present to help. The chats will be audio recorded and food will be provided for participants.

Community Chat Details

  • North West

    Chats are being held in:

    Location: West Park UTAS
    Date: 16 June 2022
    Time: 3.30 pm to 5.30 pm

    Location: Paranaple Centre
    Date: 17 June 2022
    Time: 4.00 pm to 6.00 pm

    Location: the Wharf Precinct
    Date: 18 June 2022
    Time: 10.30 am to 12.30 pm

  • South East

    Chats are being held in:

    Primrose Sands
    Location: Primrose Sands RSL
    Date: 25 June 2022
    Time: 10.00 am to 12.00 pm

    Midway Point
    Location: Midway Point Neighbourhood House
    Date: 30 June 2022
    Time: 4.30 pm to 6.30 pm

    Location: Brighton Bowls & Community Club
    Date: 1 July 2022
    Time: 4.00 pm to 6.00 pm

  • Who can come to a chat?

    Anyone 12 years and older living in north west and south east (outer Hobart) Tasmania interested in public transport can attend.

    If you are under 18 years you will need parent consent to be involved.

    You Must Pre-Book as places are limited.

    Only people who have pre-booked for the Community Chats can participate.

    Booking includes completing a research consent form, registering for a specific Community Chat location, and outlining any specific needs to aid participation.

  • Before booking - read information

    Review the information about the community chat here:

    Trips Not Made: Information Sheet (Word Doc) Trips Not Made: Adult Consent Form Trips Not Made: Parent or Guardian Consent Form for Child Trips Not Made: Easy Read Information Sheet Trips Not Made: Easy Read Adult Consent Form
  • Book your place here

    You can complete the necessary consent and registration forms online at

    Alternatively, you can contact Lisa directly by phone on 03 6226 2143 or via email at

    Book here



  • Preparing for the chat

    To help talk about public transport in your community, you can write down some ideas to bring along or you can bring photos that show:

    • What are the barriers to accessing transport in your community?
      This could include no or limited access to transport currently, things that currently don’t work or don’t help, lack of service, lack of infrastructure or lack of footpath connectivity for mobility.
    • What would you add to make transport more fair, accessible and inclusive in your community for all people?
    • What is needed now and into the future in terms of public transport in your community – for work, education and play?
      This could include examples you have found elsewhere that you would like to have here.

    *If bringing photos/pictures, please avoid photos with people’s faces in them.

Individual Chats

How to book


Complete Online Registration

You can complete a consent and registration form online at


Email us

You can email Lisa at


Call us

You can phone Lisa on 03 6226 2143


Contact Researcher Dr Lisa Stafford
Email or phone 1800 243 232.

Download word version of this news:
Nominations for young people – Research Advisory Group